27 Jan '17, 4pm

A Call for Civility and Values-Based Leadership | Starbucks Newsroom

During Starbucks 2016 Annual Meeting of Shareholders, Starbucks chairman and ceo Howard Schultz expanded on a question he posed two years ago: What is the role and responsibility of a for-profit company? Schultz asked partners (employees), shareholders and customers: “What is the role and responsibility of all of us, as citizens?” Download video for media use Schultz said he has “struggled for weeks to find the right words to express the pain I feel in my heart about where America is headed and the cloud hanging over the American people.” And he said there are times when he’s had a hard time recognizing “who we are and who we are becoming.” Two years ago, on the same stage in Seattle, Schultz challenged shareholders to think about the role and responsibility of a for-profit company. In the two years since, “dysfunction and polarization have worsened,” he said. Viewing the ...

Full article: https://news.starbucks.com/news/Howard-Schultz-on-role-an...

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