24 Sep '15, 3pm

[email protected] Melody's response to "Does the Starbucks Rewards program shortchange customers?"

September 24, 2015 at 10:01 am I agree more with Susan …. I love the program as is. It does encourage me to visit a Starbucks more frequently. I would visit less if the program changed to “more money spent = more stars). I, too, would definitely visit less often. That said, there is no reason not to offer some special promotion for a large purchase such as a coffee machine. MY BIGGEST GRIPES (so big that already I find myself making that trip to Starbucks less often than I visited): 1.) Last Christmas I ordered 18 packages of coffee through the website and paid for it using my Starbucks card. Did I get that extra ‘bonus star’ for 18 packages? NO! I was told that they have a limit of 10 bonus stars per order. What?!! These were purchased as Christmas gifts (spreading the Starbucks). Had I known that, I could have made two separate purchases. Geesh … 2.) It is NOT true that ...

Full article: http://starbucksmelody.com/2015/09/24/does-the-starbucks-...

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