27 Nov '14, 12pm

New post: What message do I want to send?

Over the last couple of years I’ve become increasingly uncomfortable with the ways that we have typically sold and tried to differentiate speciality coffee. My thoughts on this have certainly been clarified by the book, and by talking to people about it. I wanted to write up how I feel now, as part of this blog’s purpose is to document the way I think about things, though I expect this to continue to change and evolve over time. The main problem is talking about what we do being “better”. It is defined as “better” because those who work in coffee, and taste a lot of it, generally agree that it is. (I’m sure we can argue that sentence for a long time, but that pretty much sums it up for me.) The problem with selling what we have as “better” is that it requires the consumer accepting that what they are currently buying, drinking and enjoying is an inferior product. People do...

Full article: http://www.jimseven.com/2014/11/27/message-want-send/

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