05 Jul '18, 3pm

World Barista Champion Agnieszka Rojewska on Customer Service and Competition

World Barista Champion Agnieszka Rojewska on Customer Service and Competition

Rojewska took home the title with a compelling routine built around the themes of service and education. Her presentation focused on the relationship between barista and customer, illustrating how baristas can help foster the customer’s progression from square one to a more advanced and nuanced understanding of specialty coffee.

Full article: https://dailycoffeenews.com/2018/07/05/world-barista-cham...

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