29 Sep '17, 3pm

Starbucks Barista Activist Warns Corporate of the ‘Slow Death’ of the #Coffee House Experience - @dailycoffeenews https://t.co/z741saPyPo

Starbucks Barista Activist Warns Corporate of the ‘Slow Death’ of the #Coffee House Experience - @dailycoffeenews https://t.co/z741saPyPo

The idea of a Chief Partner Officer is a wonderful thing, no doubt. Starbucks nearly stands alone as a company in terms of trying to understand and work with their workforce. As someone who spoke up in 2016, the care I received was and continues to be beyond impressive. After everything died down, new wages were announced, a dramatic change in dress code, and a bonus. I had surmised and hoped that we were headed in the right direction. Maybe we were. What I see happening now is a workforce buckling under the weight of expectation and tasks. Mobile Order and Pay has fundamentally changed the game at Starbucks. A neighborhood cafe store (no drive-thru window) is now dealing with the impact of a different business model being introduced within an existing one, which is leading to slow death of the coffee house experience. Cafe stores are now becoming either physical drive-thr...

Full article: https://dailycoffeenews.com/2017/07/20/starbucks-barista-...

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