29 Apr '17, 8pm
"How Cafe Owners Can Manage Today's #Workforce in the Digital Age"
These entrepreneurs are likely first-time business owners who have a passion for food, community, and service; not serial entrepreneurs with experience in employee management, culture cultivation and accounting. And it often doesn’t take long for them to realize they must run internal business operations like inventory, budget management, and financial forecasting; and external business processes including delivering high-quality products and maintaining superior customer satisfaction — all while effectively managing and motivating a team of employees. This means handling hiring and training processes, and maintaining an enjoyable work environment.