24 Mar '17, 11pm

A Starbucks customer’s graciousness ends an encounter on a high note https://t.co/Mt2TUDa3fE

A Starbucks customer’s graciousness ends an encounter on a high note https://t.co/Mt2TUDa3fE

Bishop, Calif., located on U.S. Route 395 midway between Los Angeles County and Reno, Nevada, is a quiet, remote town of 3,900, whose civic highlight is a week-long festival commemorating its status of Mule Capital of the World. Earlier this week, however, Bishop turned up in social media and national news outlets following a couple of interactions between a Starbucks barista and a self-proclaimed “curt” customer. Andrew Richardson, who has been working at the Bishop Starbucks for nearly two years, encountered a woman at the drive-thru window March 20 who was frustrated that the store had run out of drink carriers. She also asked if she could pass her trash through the window to him and Richardson was forced to decline since that would be a violation of a California health code. The woman expressed her disappointment, which Richardson found understandable, and the exchange...

Full article: https://news.starbucks.com/news/a-starbucks-customers-gra...

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