01 Jan '17, 10pm

Coffee quality is in the hands of the barista... have they been trained?

Think about it: if the barista you’re instructing has a second job or a small child at home that they need to take care of, their attention span and capacity for independent studying will be significantly affected. Perhaps your new hire is coming to work for you after years of experience in another shop where they’ve picked up a lot of bad habits, none of which they’re yet aware of. No one is a clean slate, and no one will be coming to you with perfect capacities. When you’re creating a learning program, you must be flexible with your lesson plans and respectful of the inevitable diversity of your learners.

Full article: http://www.baristamagazine.com/training-program-part-two/

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