27 Aug '16, 3pm

Series Part 4: Keeping Your Staff Happy at Work

BY ASHLEY RODRIGUEZ SPECIAL TO BARISTA MAGAZINE Happy baristas matter. Happy people, in any profession, matter. Happy people are nicer, happy people get along better with others, and happy people stay at their jobs longer. And perhaps you’ve hired some really wonderful, energetic, and high-energy folks—but what happens when they actually work for you in the café? There’s this idea—it’s not necessarily from one place or another—that people are generally always the same. Happy people are generally always happy, and if someone isn’t, it’s their fault. So if you hire someone you liked who had a great demeanor in the interview, they should always be that way. But that’s not true. Once you have a staff, especially if you value them and want them to stick around, it takes active and positive reinforcement to make sure they feel supported. Here are five ways to ensure your staff s...

Full article: http://baristamagazine.com/blog/series-part-4-keeping-sta...

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