27 Jul '16, 7pm

How a Houston Starbucks Became a Hub for the Local Deaf Community

When coffee has finished brewing at the Houston Starbucks at I-10 and Yale, baristas are notified by a timer that doesn’t beep, but vibrates and flashes instead. The store, one of the busiest locations in Houston, employs three partners (employees) who are Deaf. The visual timer is just one of several tools available to Starbucks stores in support of partners with disabilities. Store manager Paul Meyer recognized that implementing new tools could enhance the work experience for Deaf and hearing partners alike. “The timer was one of the first adjustments I made when I joined the store four months ago,” he said. “Our Deaf partners were particularly excited about it because it was specifically for them, but in reality, it helps all of our partners.” Meyer also encouraged Deaf partners to use digital dry erase boards to take beverage and food orders from customers. “The digita...

Full article: https://news.starbucks.com/news/how-houston-starbucks-bec...

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