29 May '15, 3pm
Crushtomer Relations: NYC Baristas Dish On Customer Hook-Ups And Hang-Ups
One recurring theme in my discussions with baristas was the ranking of crushtomers. Almost everyone kept a top three or five list with a definitive number one and some equally sexy also-rans whose rankings changed based on positive or negative interactions. Crushtomer ranking was serious business for me when I was working at Everyman Espresso, and I had major delusions of finding a husband at work. On days when Crushtomers 1-3 would all come in I was in the zone, sporting erect posture, firing off a few carefully constructed witticisms, and making sure to recall important details about their jobs or personal lives. I figured that if I put out enough charm and interest, one of these guys would ask me to be his permanent home barista. Reality set in and I found love elsewhere, but my heart occasionally still raced when engaging a crushtomer in small talk.