26 May '12, 3pm

3 Ways @Starbucks Wowed Me #coffee

3 Ways @Starbucks Wowed Me #coffee

Starbucks Baristas Rocked My World I am still blown away at the amazing customer service I received at Starbucks yesterday. During my visit to Starbucks (Ward Parkway in Kansas City) I posted this tweet, “Great customer service experience today at this @Starbucks via SS Michael.” He truly did surprise and wow me in a way that few baristas ever have. 1. Surprise and Delight The Ward Parkway Center has one coffee shop, Starbucks. (I was there with my sister for lunch, Five Guys, and a movie, The Avengers.) I haven’t been to a Starbucks for coffee in quite some time but today I am glad I did! I walked up and ordered coffee. I asked the barista (and shift supervisor), Michael, if they had anything brewed beside Pike Place. He said, “no, why?” I mentioned Pike wasn’t my favorite and said, “It’s ok, go ahead an ad a shot of espresso to that for me.” (My sister ordered, a Strawbe...

Full article: http://coffeecupnews.org/starbucks-rocked-my-world/

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