30 Jan '14, 8pm

Quality Control At Starbucks: A Team Of 7 Decide On 400 Million Pounds Of Coffee Year

As you may have surmised from the title, Starbucks employees seven cuppers in Seattle. Refreshingly, they are “a diverse group of men and women ranging from their 20s to 50s,” who evaluate “75% of the 500 million-plus pounds of beans that the company will buy and roast each year. ” The cupping lab they have setup sounds about as classic as it gets: “The space is dominated by four long stainless steel tables. Around the periphery, you can spot restaurant-grade burners for boiling massive tea kettles you need two gloved hands to carry.” Apparently these cuppers form the “last line of defense”–the samples they are cupping have already been pre-evaluated by a team in Switzerland. According to Co.Design, these cuppers are ”tasting with clear parameters for outliers–is something exceptionally good or bad? Should a bean be pulled from rotation or elevated to a reserve status? Mig...

Full article: http://sprudge.com/fast-co-starbucks-cupping.html

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