25 Jun '13, 4pm

GROSSYMCGROSSERS: #ToAllStarbucksLovers #KnowYourStats #PaperCupsVSTrees

GROSSYMCGROSSERS: #ToAllStarbucksLovers #KnowYourStats #PaperCupsVSTrees

When a cup discount is forgotten, I think the barista should re-ring the transaction to include the cup discount. It is the only way to make a difference and make your mark as a person using your own tumbler. Unfortunately, in my own experience, it is rare for a barista to re-ring the transaction. I cringe, but most commonly I see baristas reach into the tip jar and pull out a dime. And I’m left thinking, “it’s not about your dime. I didn’t mean to tip a dime less. I want to make a difference with Starbucks .” I’ve stopped arguing with baristas though. Most seem to think I actually want a dime, and I get some really odd looks if I say things like, “I’m trying to make a difference with Starbucks”. At a fundamental level though, I think most customers would say that making a difference to the planet is the reason why they use their own tumbler, and it’s not about the dime.

Full article: http://www.starbucksmelody.com/2009/11/14/commentary-recy...

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