29 May '18, 11am

An open letter to Starbucks customers from Howard Schultz

This afternoon Starbucks will close more than 8,000 stores and begin a new chapter in our history. In 1983 I took my first trip to Italy. As I walked the streets of Milan, I saw cafés and espresso bars on every street. When I ventured inside I experienced something powerful: a sense of community and human connection. I returned home determined to create a similar experience in America—a new “third place” between home and work—and build a different kind of company. I wanted our stores to be comfortable, safe spaces where everyone had the opportunity to enjoy a coffee, sit, read, write, host a meeting, date, debate, discuss or just relax. Today 100 million customers enter Starbucks® stores each week. In an ever-changing society, we still aspire to be a place where everyone feels welcome. Sometimes, however, we fall short, disappointing ourselves and all of you. Recently, a S...

Full article: https://news.starbucks.com/news/an-open-letter-to-starbuc...

Tweets

Most Starbucks will be closed today at 2:30!

starbucks.com 29 May '18, 12pm

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Starbucks all over the metro are closing today ...

starbucks.com 29 May '18, 2pm

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