11 Oct '17, 3pm

The Most Critical Barista Training? It Could Be Mental Health

While it’s not often acknowledged, baristas in the Bay Area—and in cities around the world—deal with mental health crises every day. Since many work in city centers with high rates of homelessness and mental illness, helping visitors and customers in crisis makes up a significant part of their routine. On top of that, baristas work in a taxing profession that can exacerbate mental illness on their side of the bar. But, despite frequent encounters with mental health crises, baristas rarely receive training on how to recognize and de-escalate these crises while getting people safely to treatment. Enter Mental Health First Aid instructor Cat Willett, who partnered up with BACC (Bay Area Coffee Community) to host a ground-breaking Mental Health First Aid Training for baristas. Held on October 4th at Counter Culture Coffee ’s Emeryville training center, the nationally-certified...

Full article: http://sprudge.com/the-most-critical-barista-training-it-...

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