25 Aug '17, 12pm

Sign language aprons open communication in Starbucks stores

Sign language aprons open communication in Starbucks stores

By Kelly Sheppard / Starbucks Newsroom An estimated 360 million people worldwide have a hearing loss . Katie Giles, a Starbucks barista in Washington, D.C., is one of them. Communicating with hearing people at work over the past seven years has been at times “very unpleasant,” Giles shared over the phone, using an American Sign Language (ASL) interpreter provided through a video telecommunications service. So, she set out to find a solution, one that would improve communication in her store and others across the country. Earlier this month, green aprons with “Starbucks” embroidered in ASL fingerspelling were distributed to more than 50 baristas at the company who have identified as Deaf. The aprons, recommended by Giles, serve as both a visual cue for customers and a point of Deaf cultural pride. The road to understanding and acceptance The partners at Giles’ first Starbuc...

Full article: https://news.starbucks.com/news/starbucks-sign-language-a...

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